This is a small, independently made game. If a chapter gets stuck, an image doesn't load, a purchase doesn't go through, or something just feels off, an email with what happened, and what device you're on, helps a lot.
Is my progress saved? Yes, automatically, on your own device. See the Privacy Policy for details on how.
Can I move my save to another device? Yes, use the Transfer code under The Island → Transfer inside the app.
The app is stuck on a screen. Try force-closing and reopening the app first. If it still happens, email the chapter or screen name and what device/iOS version you're on.
I want a refund. Refunds for App Store purchases are handled by Apple directly, not by us. You can request one at reportaproblem.apple.com.